Providers and patients may turn to telemedicine, telehealth or teletherapy during the coronavirus (COVID-19) pandemic. Concentric can assist with your mental health during these challenging times by providing you with accessible, consistent and safe ways to obtain virtual and video mental health counseling services during the pandemic. The Owner of Concentric has attended and completed training on COVID-19 Telehealth Best Practices sponsored by the TeleBehavioral Health Institute, LLC (TBHI), which has provided professional training programs on the use of telehealth to medical, behavioral health and service professionals around the world.

Since 2013, Concentric Counseling & Consulting in Chicago offers the convenient option of HIPAA-compliant and secure online counseling, teletherapy, and video therapy services for Chicago and Illinois residents as well as people who live internationally, overseas, and abroad who face a number of internal or external barriers that make it difficult to access counseling services. Telemental health is not a good option for everyone, but it is for many.  Prior or during our initial appointment, we ask a number of questions to not only better understand you and your needs, but to determine whether teletherapy is an appropriate and effective fit for you.  

You may be a good candidate for online individual teletherapy, couples and marriage video counseling, or virtual family therapy services if you:

• Want to ensure safety of you and others during the pandemic

• Live abroad or overseas

• Participating in a shelter-at-home Executive Order

• Travel frequently for work both nationally or internationally

• Have several ongoing obligations that make it challenging for you to leave your home or office consistently

• Suffer from agoraphobia

• Struggle with physical disabilities

• Live in a rural setting or a community where counseling services are unavailable

• Need to reduce commute and travel time

• Need flexibility for a place and time that best fits your schedule

• Working or living abroad in another country who cannot find local, reputable counselors and therapists

• Expats who cannot find an English-speaking therapist

Through telehealth, you can have live, 2- or 3-way communication and counseling services via a secure online virtual sessions.  We provide HIPAA-compliant and secure teletherapy sessions (a form of telemedicine and online video counseling) via TheraNest, VSee, and Google Meet (we have a Business Associate Agreement (BAA)) . You can use TheraNest and VSee video platforms through a variety of devices, including your mobile phone, iPad or tablet, and computer. We are pleased to inform you that confidentiality is upheld through both of the video platforms we use with our clients.

Prior to COVID, some insurance companies do not cover sessions that are not in-person; therefore out-of-pocket rates apply.  During COVID times, many insurance companies are covering teletherapy services for their members. Concentric Counseling & Consulting is pleased to be in-network with Aetna, Aetna Student Health Insurance Plan (SHIP), BCBS PPO, and UnitedHealthcare.    

Other common terms for online and video counseling are telepsychiatry, teletherapy, telehealth, and telemedicine.

We provide consulting online video sessions as well.

Call us today at 312.725.3093 to set up an appointment or complete our new client form here.